Technical Product Documentation

 

Technical Product Documentation

Challenges faced in documenting technical products are many, but solutions are few. Documentation becomes even tougher with unplanned changes in product requirements. Nonetheless, in product development companies, technical documentation is the medium that best describes their product to its users. Technical product documentation represents the corporate standards set by an organization to deliver high-quality products. Inarguably, end users gauge the quality of a product through its standardized and well-presented technical documentation.

Expertise
We delivers quality technical publication solutions to organizations worldwide. Our team of highly efficient technical writers has expertise in creating a wide range of documents for various domains. We are specialized in creating task-based, user-centric documents with an eye-for-detail, design, presentation, accuracy, and language.

Key Benefits
Through continuous project engagement, customers have realized the benefits of documentation outsourcing with us. With our immense domain expertise and the core expertise in managing and delivering product documentation services, the benefits are manifold:

Complete management of documentation processes

Launch products with quality documents

Enable quick access to product information for internal and external users

Publish documents with consistent templates and styles

 

 

We specialize in:

Administrator’s Guide
Administrator’s guides are key technical documents that we delivers during most of the product documentation engagements. We create administrator’s guides for products ranging from software applications to sophisticated engineering products.

 

 

 

User Guide
A user guide is the most common technical document that is shipped with almost any product. Be it electronic products, computer hardware or software, telecom applications, or business tools, We have expertise in creating technical communication documents for all types of user roles. We create complete user guides that are up-to-date with your products.

 

 

 

API Documentation
API documents created for programmers, developers, system architects, and designers need to be technically accurate. Highly qualified technical writers at we have extensive knowledge in documenting APIs containing a large number of routines, data structures, and object classes.

 

 

 

Configuration Guide
Configuring an application to a specific requirement or user would be an uphill task without any prior experience of using the application. Our s know-how in creating configuration guides based on several common implementation scenarios helps us deliver precise documentation.

 

 

 

Functional Specifications Document
We possesses a high-level understanding of systems engineering and software development. This expertise enables to develop documents that accurately describe the technical requirements for consistent functioning of an application or system.

 

 

 

Installation Manuals
Every application that you develop or product that you manufacture requires clear installation and set-up instructions. We are specialized in creating concise installation manuals in a clear and easily comprehensible language.

 

 

 

Interactive Electronic Technical Manual (IETM)
IETMs are created based on some of the leading technical publication standards such as S1000D. Our team is actively involved in research and development of publication solutions involving implementation of S1000D standards. We have a highly skilled staff, experienced in creating technical publications and engineering documents, that supports the delivery of IETMs.

 

 

 

Maintenance Manual
For most companies, buying, be it an aircraft or an IT infrastructure, is a major decision, and it is imperative that one gets the best returns on one’s investment. One of the most essential factors that determine the performance and life of these highly sophisticated products is maintenance. We have the required expertise to build documentation for preventive maintenance, routine inspections, essential care, and condition monitoring in any industry.

 

 

 

Online Help/Context Sensitive Help
Online Help is created using a plethora of Help authoring tools, and is presented in a wide variety of formats. The design and implementation of online Help systems has evolved over the past few years. Our technical documentation team at we have extensive knowledge and experience in the design and development of topic-oriented, context-sensitive online Help systems.

 

 

 

Operation Manual
Generally, the installation, operation, and maintenance manuals essential for the successful implementation and performance of a system are developed as a bundle. Our well-experienced technical writers recommend the best practices in developing these documents. TWB’s best practices include standards vital in creating effective documentation.

 

 

 

Product Demo
From smart phones to complicated engineering tools, every application requires documentation that demonstrates its functioning to the end user. The learning process can be highly simplified using interactive product demos. We are a leader in developing visually appealing interactive and non-interactive multimedia presentations. We provide feasible solutions to transform your bulky product training manuals to easy click-and-learn product demos.

 

 

 

Product Specification Document
A product specification document should describe clearly the functionality and constraints of the system to meet customer’s requirements. We with its expertise in creating technical documents assists technicians in developing such documents that are essential to completely describe the product specifications, part descriptions, and instrument details.

 

 

 

Product Overview Document
A product overview document sometimes serves as a guide for application developers and describes how to implement an application in a given environment. It presents a product’s distinguished features and benefits in a glance. We specializes in developing technical documents including product overview documents.

 

 

 

Quick Reference Guide
Quick reference guides are most preferred when you need a quick access to information. The technical staff or experienced users require quick information to execute a process in an application. Understanding these needs, We designs and develops quick reference guides with precision and clarity.

 

 

 

Release Notes
Release notes is a supplementary document that provides clear, correct, and complete information about the latest features, enhancements and bugs fixed in a product. We helps you create release notes with professional templates and gain customer’s confidence in the fix or enhancement made in the product.

 

 

 

Requirement Analysis Document
Requirement analysis and documentation processes are critical to the success of any product development project. A requirement analysis document defines the scope of the project with both functional and non-functional requirements. We understands the importance of creating clearly-defined requirement analysis documents, which help you build a strong base for your project.

 

 

 

Open Source Documentation
Open source documentation solutions have gained significant importance with the number of open source development projects on the rise. Nevertheless, open source documentation faces challenges in generating and maintaining high-quality end-user documentation. We recognize these challenges and provide feasible documentation solutions.

 

 

 

Programmer’s Guides
Practical guides for programmers who need to learn and use your proprietary or commercial programming environment to create applications must be clearly documented with practical examples. We with its expertise in creating scenario-based documentation helps you create comprehensive programmer’s guides. The documents developed by we help programmers or developers to get started with using the programming environment.

 

 

 

Use Cases
Use cases are mandatory documents that distinguish the necessary functionality of any system to compete with other products in a domain. It is essential to clearly identify and capture various user case scenarios and functional requirements in the use case documents. We with its capabilities of user and system analysis helps you create goal-oriented and easy-to-understand use case documents.

 

 

 

Troubleshooting Guides
Troubleshooting guides come handy when you need a solution to a problem you face while using an application. It could be a simple and short document, but has high importance when it comes to resolving critical issues. We have successfully designed and delivered troubleshooting guides for major companies in the PC, server, and telecom industries.

 

 

 

 

 

I. Technical Documentation Services

Engineering Documentation

- IETMs

- API Documentation

- Configuration Guide

- Functional Specification Document

- User Manuals

- Administrators Guide

- Product Overview Document

- Quick Reference Guide

 

 

Process Document

- Business Proposals

- Legal Disclaimer

- Policy Manuals

- Procedure Documentaion and Manuals

- Business Continuity Plans and Testing

- Policy Documentation

- Maintenance and Support

- SOP(statement of purpose) Documentation

 

 

Deployment Support

- Installation and Configuration Guides

- Operation Manuals

- Troubleshooting Guides

- Programmers Guide

- Release Notes

 

 

 

II. Research and Analysis

- Competitive Intelligence

- Regulatory Writing Services

- Statistical Data Analysis

- Online Research

- Industry Analysis

- Data Mining and Capturing

- Investment Research

- Healthcare Market Research

 

 

 

III. Technical Marketing Services

Marketing

- White Papers

- Case Studies

- Data Sheets

- Cheat Sheets

- Solution Briefs/Borchures

- Presentations

- Web Content

- Flash Demos

 

 

Sales

- Press Release

- Newsletters

- Business Proposals

 

 

 

IV. Enterprise Information Management

- Enterprose Information Management System

 

 

 

V. Corporate Training in Technical Communication

Technical Communication Training Titles

- Software/Tools for Technical Communicators

- Technical Communicators Skill Suite

- Research & Analysis

- Technologies and Domains

- Instructional Design

- Business Skills

 

 

 

VI. Learning and Development

- Development

- Deployment

- Customization

- Migration

- Maintenance

 

 

 

Reference: twb.in